Frequently Asked Questions
Question & ANSWER
Where is Áo Dài NC USA located? Do you ship directly and not use drop shipping?
We are based in USA. All our products are ready to ship directly from our location. Unlike other online sellers, we do not use drop shipping.
When will I receive my order?
It typically takes around 3-5 days for delivery within the USA, depending on your location.
Can you guarantee delivery times?
While we do our best to ensure your order arrives on time for special occasions, we cannot guarantee exact delivery times due to factors beyond our control, such as carrier delays, especially during peak periods. We recommend placing your orders by the suggested deadline and reviewing the estimated delivery window at checkout for the most accurate arrival date for your áo dài.
How can I contact the shop for a fast response?
You can reach us via Facebook Messenger, text message, email, or voicemail.