Returns & Refund
“All purchases are final, and refunds are not accepted. Please carefully check that your order includes the correct Asian size and color, or contact us with any questions before making your purchase.” Please contact us if you’re unsure about your Ao Dai size.
ALL SALES ARE FINAL AND NON-REFUNDABLE. The fees associated with your purchases will appear on your Active Credit Card statement through the identifier “Ao Dai NC USA.” All prices displayed on the Site are quoted in U.S. Dollars, are payable in U.S. Dollars and are valid and effective only in the United States. Failure to use the Product(s) does not constitute a basis for refusing to pay any of the associated charges. Subject to the conditions set forth herein, you agree to be bound by the Billing Provisions of Ao Dai NC USA in effect at any given time. Upon reasonable prior notice to you (with Site-updates and/or e-mail sufficing), Ao Dai NC USA reserves the right to change its Billing Provisions whenever necessary, in its sole discretion. Continued use of the Site and/or purchase of Product(s) after receipt of such notice shall constitute consent to any and all such changes; provided, however, that any amendment or modification to the Billing Provisions shall not apply to any charges incurred prior to the applicable amendment or modification.
Ao Dai NC USA provides made-to-order clothing and accessories and reserves the right to refuse any returns on product that has been produced explicitly for the customer.
Need help?
Contact us at aodaincusa@gmail.com or using other contact options for questions related to returns & product support.